A Patient’s Guide to Getting Started at Back in Action

In the state of Hawaii, a physical therapist can evaluate and treat a patient without a referral from a physician.  For most insurances to cover the visits, however, a prescription or referral is needed from your physician. If you have an HMO, the prescription or referral must be obtained from your primary care physician. If you have a PPO, any physician can prescribe or refer. Tricare Select/Standard will cover physical therapy without a prescription or referral, but Back in Action will need to obtain an authorization from Tricare to submit claims.

A physician can write a prescription on his or her prescription forms. Otherwise, a copy of a referral from Back in Action, Inc. can be printed here.

It is important to understand the details of your insurance. Must you pay an annual deductible? Do you have a co-pay? If so, for what percentage of the charges are you responsible? Understanding the intricacies of insurance coverage can be difficult. Your insurance card most likely has an information phone line that can answer questions regarding your coverage. If any such questions can be answered by Back in Action, we will be happy to assist.

The insurance plans currently accepted at Back in Action include Tricare Select (Standard) and Prime, HMSA PPO and HMO, Cigna, HMAA, UHA, BCBS for several states, BCBS Federal Plan, and Medicare. The accepted insurances can change depending on the individual plans. For the most current list of accepted primary, secondary, and tertiary insurances, please contact Back in Action at (808) 263-2242.